sarang188Privacy Policy

This page describes what we collect when you use sarang188 and how we keep that data protected. We understand that your privacy matters, and we're committed to being transparent about every step we take with your information.

When you open an account on sarang188, fund it through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet, and place markets on Liga 1, Piala Indonesia, Champions League, or live-dealer tables, we collect specific details to verify your identity, process your payments, and keep your account secure. We do not sell your data to marketers, and we do not share it beyond the service providers who help us run the platform.

Our services are available only where local law permits. By using sarang188, you agree to this privacy policy. If you have questions, our support team is available to help.

What data we collect on sarang188

We collect your name, email address, phone number, date of birth, and residential address during account registration. We also collect identity documents—such as a national ID, passport, or driver's license—as part of our standard verification process. This is how we confirm you are who you say you are and that you meet the eligibility criteria for our platform.

When you deposit funds via DANA, e-wallet, mobile banking, or bank transfer, we receive transaction records showing the amount, date, and the payment method you used. We store this data to reconcile your account balance, generate statements, and detect fraudulent activity. If you place a market on Liga 1 or Piala AFF, we log your market details, stake, and outcome so you can review your history and we can calculate your account balance correctly.

We also collect technical data: your IP address, browser type, device model, and the pages you visit on sarang188. This helps us understand how the platform is being used, spot security threats, and improve the user experience. We do not use this data to build advertising profiles; it is for internal operations only.

How we protect your data on sarang188

All communication between your device and our servers is encrypted using TLS (Transport Layer Security). Your password is hashed, not stored in plain text, so even if our database were accessed, your password would remain unreadable. We run regular security audits and maintain firewalls to prevent unauthorized access.

Your payment details—whether you fund via local payment, online payment, e-wallet, mobile banking, or a bank like local payment or online payment—are never stored on our servers. We pass that information directly to the payment processor, who handles the transaction. We only store a confirmation that the deposit succeeded.

We employ standard access controls: only staff members who need to see user data for customer support or legal compliance can do so, and all access is logged. We do not retain your data any longer than necessary. If you close your account, we keep records for the period required by law (typically several years for financial records), then delete or anonymize them.

Third-party processors and where your data sits

We use payment processors to handle e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking deposits, as well as bank transfers. These processors may store your transaction data on servers outside Indonesia. We have agreements in place to ensure they follow data-protection standards equivalent to our own.

We also use cloud providers to host our platform and customer-support tools. Your data may be replicated across multiple data centers for backup purposes. We choose providers with strong security certifications and audit trails.

We do not share your personal information with marketing firms, advertising networks, or third parties who want to contact you. We share data only with payment processors, cloud hosts, and legal authorities when required by court order or applicable law.

Your rights and how to contact us

You have the right to request a copy of all personal data we hold about you. You can also ask us to correct inaccurate information, request deletion of your data (subject to legal retention obligations), or object to how we use it. To exercise these rights, contact our support team and describe your request clearly.

If you believe we have mishandled your data, you can lodge a complaint with us first. We will investigate and respond within a reasonable timeframe. If you are not satisfied, you may escalate to the relevant data-protection authority in your jurisdiction.

Updates to this policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with new regulations. We will notify you of material changes by posting the updated policy on sarang188 and updating the date at the top. Your continued use of the platform after such notification means you accept the updated terms.

We at sarang188 take your privacy seriously. We do not monetize your data, we do not sell it to third parties, and we keep it protected with industry-standard encryption and access controls. If you have any questions about how we handle your information, our support team is ready to help.